How to Use Twitter to Connect Your Organization’s Brand with Your Own

Young nonprofit professionals often express reluctance in building their personal brands because they don’t want to “overshadow” the work of their organization. They feel that since they’re in the nonprofit sector to help others, it shouldn’t be all about them. Well, I’ll show you how you can do both! Let’s look at a great example of this with Andrea Snyder from the Grants Collection at the Pratt Library in Baltimore. Andrea represents her organization using Twitter. And I’d say she’s definitely doing it right.

@Grants_Pratt

Her avatar

Andrea’s avatar shows her face bordered by the logo for the Grants Collection. Pretty neat, and makes it clear who she represents: a real person who works at the Pratt Library. It also helps that her photo is all smiles. Andrea looks like a friendly person, someone you would want to see when you come to the Library.

Her bio

Andrea Snyder from the Grants Collection: Nonprofit Resource Center at the Enoch Pratt Free Library in Baltimore, MD. Andrea uses her real name in her bio, not a generic organizational name. She could’ve just put Pratt Library in the name section of the Twitter profile, but by doing it this way, followers can put a name to the face.

Another way that Andrea connects both her organization’s brand with her own is with what and how she tweets. She utilizes four great techniques on her organization’s Twitter profile: information sharing, awareness building, organizational promotion and personality.

Information Sharing

Awareness Building

Organizational Promotion

Personality

Are you on Twitter as part of your work for your organization? How have you been able to connect your personal brand with your organizational brand through social media? What challenges have you faced?

  • http://www.thanhdlu.com Thanh Lu

    This is a great example! Awesome. Molly from Africa Connect referred me to you and I wanted to reach out. I'm looking over your material and I'm taking a lot from it from my work. Looking forward to more great posts!

  • http://www.rosettathurman.com/ Rosetta Thurman

    Thanks so much for reading! I'm always happy when some of this stuff proves useful to others.

  • mariahcraven

    Another interesting post! I'm still hesitant to put my face on my organization's Twitter profile. I think I suffer from being overly cautious… However, I do feel that our Twitter feed represents all of the many faces of the organization, not just mine or any other single person (this is especially true because we have a single account — it looks like the Pratt library has multiple feeds).

    Is it appropriate to cross publicize work and personal accounts? For example, if I use my personal account to tweet something interesting, could I use my nonprofit's account to retweet? Or is that self-promotion a little too shameless? ;)

  • http://www.thesecret2.info/704/the-secret-to-strategic-implementation/ The Secret to Strategic Implementation | The Secret 2 – Living an Abundant and Fulfilling Life

    [...] How to Use Twitter to Connect Your Organization's Brand with Your … [...]

  • http://twitter.com/Grants_Pratt Andrea Snyder

    Hi,
    When I started the Grants Collection account I didn't have my picture but as I got more comfortable using twitter & developed relationships I brought out my photo. Yes, Pratt does have several accounts that all have different focuses – @prattlibrary, @grants_pratt, @jobcenter_pratt & @SLRClibrarian. There are several of us that tweet from the 2 general library accounts (@prattlibrary & @slrclibrarian) – hence we use our logo & not a photo. I've seem organizations that have several tweets include names or initials in tweets to make it seem more like a real person. Others have also included the names of the tweeters in the profile.

    If I tweet something from my personal account & I want to share it with my @grants_pratt followers I don't do it as a retweet – I just share the info.

    ~Andrea

  • http://www.facebook.com/tjrobertsrealtor Tom J Roberts

    Ur spot on Rosetta,online or breadline

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