Why Most Nonprofit Resumes Suck (and How to Fix Them)

A lot of young professionals ask me to review their resumes after getting frustrated in their nonprofit job search. They send their applications out to a bunch of openings, yet never get called for an interview. I feel for them. The nonprofit job market seems a lot more competitive now than when I got my first nonprofit job eight years ago. At my last job, we received 200 applications for an entry level, administrative position we were hiring for. But even though we were inundated with resumes, it was still pretty easy to spot the “A level” ones because most of them were either average or just plain sucked.

See the problem?

You could be the most talented, experienced candidate with the friendliest personality from here to the Aloha State, but if your resume doesn’t reflect that, there’s no way you’re getting close to hired. Many young professionals make the mistake of simply listing everything they ever did in their previous positions, all the way down to making copies as an intern and mopping the floors as a restaurant worker in college. All the while, the hiring manager is reading this sucky resume, wondering, “is this supposed to impress me?” I know, I know, you may think you have to fill in space on your resume if you don’t have much experience. But you should take comfort in the fact that it’s not so much about how many years of experience you’ve had, but what you’ve accomplished in each particular position you’ve held.

Don’t Focus on Duties

  • Prepared packets for meetings
  • Made copies of important documents
  • Researched information on the Web
  • Scheduled important meetings
  • Supported program staff
  • Answered phones
  • Opened mail
  • Mopped floors, vacuumed the office, kept the kitchen tidy

Focus on Accomplishments

  • Developed or created X program
  • Supervised X volunteers or interns
  • Managed X process from start to finish
  • Organized the very first X committee
  • Implemented X new activity for my student organization
  • Took X program from X number of participants to X in less than a year
  • Reorganized X procedure and saved the organization X dollars
  • Facilitated the launch or expansion of X, Y & Z

Which of the above impresses you more, the list of duties or accomplishments? That’s what I thought. If you’re job searching, start thinking from the perspective of the hiring organization. They want someone who can come in and produce results; they don’t really care about how wonderfully you opened the mail or mopped floors in the past. So, don’t waste your time telling them!

If your nonprofit resume sucks, you may want to consider having it reviewed by a resume coach like the fabulous Elisa Ortiz or ask one of your close colleagues to read it and give you honest feedback.

What are some ways you’ve improved your nonprofit resume?

  • http://twitter.com/K8Ehawkes Katie Hawkes

    I think it's important to make your resume visually appealing – I had my graphic designer friend jazz it up for me.

  • http://twitter.com/DJDiG Danielle Kempe

    Katie, I agree that it's important to make your resume visually appealing. A graphic designer helped me format mine as well.

    My biggest job search pet peeve was when you had to upload a resume to a talent management system and it lost all formatting.

  • http://www.rosettathurman.com/ Rosetta Thurman

    So cool that you enlisted the help of a graphic designer for your resume!

  • http://www.rosettathurman.com/ Rosetta Thurman

    Hmm, interesting that you both used graphic designers to help with your resume. In my hiring manager role, I never saw that many visually appealing resumes. I did see a lot of 9 point font-with no bullet points-and 3 pages of paragraphs-format resumes though.

  • http://twitter.com/DJDiG Danielle Kempe

    Rosetta,

    You're making me feel a lot better about my resume, based on your experience with badly formatted ones.

  • http://twitter.com/K8Ehawkes Katie Hawkes

    Agreed – this is encouraging! I also decided it's worth my time to print a color version when applying w/ a hard copy.

  • http://twitter.com/TasashaH thenderson1986

    These are great suggestions! I immediately began to revise my resume after reading this.

  • Pamela Grow

    Terrific post Rosetta.

    And, for the love of God, please skip the: “Results-oriented development professional skilled in blah blah blah.” If you're really that focused on results you can come up with a different sentence than the one that's on 99 out of 100 resumes.

  • http://www.andrewdwelch.com Andrew Welch

    Thanks for this really great insight, and also for getting me moving on a topic I have been mulling the last several weeks… http://www.andrewdwelch.com/2010/08/curse-of-busy-and-why-its-better-to-be.html

  • Rhonda Newton

    We received over 100 resumes each for a full-time position last year and a part-time position this year. Based on this – remember to use the cover letter (even if it's the email) to highlight how your experience relates to the position I'm hiring. Also, if you are actually GIVEN the name of the person to whom you are sending the resume, address your cover letter/email to that person. My favorite “ick” resumes this round – the resume that still had track changes turned on and the cover letter that talked about “your Organization/Company.”

  • http://www.andrewdwelch.com Andrew Welch

    Wow, but yes, not surprising. The “track changes” debacle begs another tip: convert to PDF :)

  • Kam

    I think that's a great tip if you have impressive accomplishments, but for entry-level positions trying to move up, the accomplishments aren't always as impressive as “Secured X number of grant dollars”….I'd be interested into seeing an article on how to change those mundane tasks of “prepared packets for meetings” into something better…

  • Kelly George

    I’d also add that you should have different versions of your resume/cover letter depending on the type of job you’re applying for. Make sure to highlight the skills that would most apply to that specific position (@membercentral)

  • http://www.rosettathurman.com/2012/01/11-tips-for-a-successful-nonprofit-job-search/ 11 Tips for a Successful Nonprofit Job Search | Rosetta Thurman

    [...] Just don’t make the mistake of simply listing everything you’ve ever done in your previous positions, all the way down to making copies as an intern and mopping the floors as a restaurant worker in college. You may think you have to fill in space on your resume if you don’t have much experience, but take comfort in the fact that it’s not so much about how many years of experience you’ve had, but what you’ve accomplished in each particular position you’ve held. Don’t focus on duties; focus on accomplishments instead. [...]

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