Pierre Omidyar’s Philanthropic Journey: From eBay to Aloha

Pierre Omidyar is the luncheon keynote at the second annual Conference of Nonprofit Communities of Hawai`i. Pierre is an entrepreneur and philanthropist who is best known as the founder of eBay. In addition to his company, Pierre has had a significant impact in philanthropy – giving away over a billion dollars in the last few years. In Hawaii specifically, he and his wife Pam have given $50 million over six years to the Hawaii Community Foundation, which is considered to be the largest single gift ever given in the state by living donors.

These are the insights Pierre shared with us at lunch, as interviewed by Kelvin Taketa, President of the Hawaii Community Foundation.

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The first phase of eBay’s philanthropy

Pierre experienced huge growth at eBay for the first few years. As they prepared for the IPO, his team talked about involving the community in their financial growth. They initially created the eBay Foundation (driven by Jeff Skoll) as they realized that they had far more money than anyone could put to use personally. Early on, Pierre talked to Ashoka Founder Bill Drayton, who told him, “Whatever you do, don’t create a foundation.” But of course, that’s what he did.

The Foundation was the first phase of Pierre’s philanthropy.

The next phase: philanthropy as investment

After a while, Pierre began to feel constrained in eBay’s gifts because they could only give to nonprofits. He wanted to be able to do grantmaking as well as make investments in positive social change.

So, Pierre started Omidyar Network in 2004. Also created subsequent organizations: Humanity United, HopeLab, and Ulupono Initiative. Their partners are what allow them to have such an impact on the world. They help Pierre to bring more capital into organizations to help serve more people – especially in the microfinance space.

More recently, Pierre founded Civil Beat, a publication to help make Hawaii a better place. It’s progressive journalism on what’s really happening in Hawaii – investigating the questions people want answers to. (Note: I had a piece published in Civil Beat recently, It’s Time for All Hands on Deck in Hawaii’s Nonprofit Sector)

Why he chose to invest in social good

The challenge of making an impact. The opportunity to use new tools to make it happen. As a technologist, bringing for-profit innovation to the field of social change. People today – especially young people – have a much higher expectation of transparency from organizations.

There’s a difference between charity and philanthropy – and we need both. We need to address the causes – need to take a long view. The status quo is so powerful – very hard to change systems. Pierre has spent a lot of time mapping systems so he knows where to go to make a difference.

“That’s why we give multi-year grants – we want long-term relationships with our grantees. The only way we can have an impact in the world is in working through others. We look at it as a partnership. Grantees enable us to have the impact we want to have.”

On the partnership with Hawaii Community Foundation

Pierre saw that Hawaii was about to go through a tough financial period  - needed charity to help address direct needs to stabilize the community. Got involved with the Island Innovation Fund. With the Innovation Fund, you can see who else applied and who gets the money. This opens it up for new opportunities for collaboration in the sector.

On taking risks in philanthropy

“Risk is a part of creating something new. If you want to create something new, you have to take risks. People have a really hard time envisioning what will happen if they fail. But in Silicon Valley, we have a different approach – if you haven’t tried something and falied and learned from it, why would I want to work with you?”

Standard of success for foundations is that 100% of grants given were successful. This is unreasonable. The philanthropic sector needs to be able to take more risks – not everything has to be a success.

On the role of a nonprofit board

Most important role of a nonprofit board is to make the nonprofit more effective. Beyond fiduciary responsibility, you need to bring the business experience you have to the board and help drive the team toward results. If you had to do just one thing, ensure that the management is clear on what it’s measuring and when they’re meeting its goals. Don’t take your business hat off when you go into the nonprofit boardroom.

On hiring good people

Given the scale of the challenges that we’re working on, the attribute I look for the most is the ability to deal with ambiguity and a sense of the person’s values  - respect, service, humility are really critical. Finding leaders who can deal with ambigous environments and embody these essential values.

On the role of social media in philanthropy

We’re hyperconnected now. The power of connecting people together has a tremendous leverage effect. Social media helps people manage over 150 relationships. If technology has allowed us to maintain contact with others, remarkable things will happen. People are inherently good, so the more connected we are, the more we are likely to want to make a difference. Young people are coming out of college wanting to make the world a better place, though not necessarily in a nonprofit.

On young people and leadership

It’s very important that young people see leadership positions open up to them. What’s the point of developing 20 and 30 year-olds when all the leadership roles are taken up by 50 and 60 year-olds? We have to be mindful of our assumptions that we need people with the most experiences – that means our organizations’ staff will always skew older.

Pierre hopes to create a leadership development program in Hawaii. “Do we have enough leaders to solve the problems we have today? I don’t think so. We need more development programs.” Pierre highlighted the White House Fellows Program where he is a commissioner.

The following was the final question to Pierre, posed by someone from the audience. His initial response resonated quite deeply with me. So simple, yet so profound.

How has your work changed you?

“It has made me more hopeful about the future of humanity.”

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You can view the archive of the entire live stream of Pierre’s keynote on the Civil Beat website.

 

Groupon, Philanthroper and the False Dichotomy Between Nonprofits and Business

In the past month, a bunch of interesting conversations have been happening around the growing popularity of group-buying sites and how some of them are being used to support philanthropy. I wanted to highlight and connect just a few of these ideas to the relationship currently being played out among nonprofits and businesses, as well as some of my evolving thoughts about social entrepreneurship.

The Groupon Non-Debacle

If you haven’t heard of Groupon, you either live under a rock or you never use the internet. The deal-sharing site has become insanely popular with savvy shoppers over the last two years. Until this past Sunday, that is. I don’t watch TV, let alone the Super Bowl, but of course since I spend a lot of time on Twitter, I saw the Groupon commercial brouhaha on my timeline with people up in arms about their “insensitive” ads. After watching the commercials and taking a look at the site, it was clear to me that the company purposefully pushed the envelope to get press – and are using the buzz to donate some big money to related charities. A risky move for sure, but pretty much a non-debacle as far as advertising goes. Although Stacey Monk’s post on the Epic Change blog expresses dismay with the Groupon ads, I think it spoke more to her disappointment with the company’s founder, Andrew Mason, selling out social change for a lucrative career in business.

Why I Love Philanthroper

Logo

Since the new website Philanthroper launched last month, it’s gotten a ton of mainstream press from places like Fast Company to popular techie news sites like Ars Technica. While there’s a ton of buzz all over the ‘net, the best description of Philanthroper comes from their FAQs:

You know those daily deal sites? We’re another one of those. But instead of selling something, we’re sharing the story of a new 501(c)3 nonprofit every day. And if you’d like, you can give them $1. We’re trying to make doing good a habit.

I have to admit, in general, I’m not a fan of microphilanthropy or all these little Groupon copycat sites that keep popping up, claiming to benefit charities. But the Philanthroper model seems different, somehow. It’s run by Mark Wilson, an entrepreneur whose only “connections” seem to be in journalism, not organized philanthropy, which I think is a good thing. Mark has taken a purely for-profit model and turned it into a simple way for nonprofits to get real exposure and connect with new supporters via social media (just take a look at the Facebook comments underneath each “deal”). But what’s been most interesting to me are the comments on each article that gets posted about Philanthroper, with people wondering if Mark’s going to make any money off of the site or take overhead from the donations given. Th public’s reaction to this particular social enterprise seems to reflect the public’s view of the nonprofit sector in general – that no one should earn any money whatsoever while doing good.

Which brings me to the main point that I want to make about these conversations.

Nonprofits Are Businesses, Too

Nonprofits are Businesses

The founders of Groupon and Philanthroper are leading companies just like the next CEO, trying to give something back to the community in the process. Same as nonprofits, if you think about it. Nonprofit leaders are simultaneously running organizations as well as creating community impact. The only differences are the bottom line and the tax status. Indeed, through the V3 Campaign, DC Central Kitchen President (and one of my most inspiring mentors) Robert Egger has continually shared his great thinking about the fallacy of the dot.org vs. the dot.com. Sean Stannard-Stockton has also posted some good thoughts about this peculiar separation as well. In our rush to marginalize entrepreneurs like Mark Wilson or the folks behind Groupon as moneygrubbers, we have to remember that as organizations go, nonprofits themselves are simply another form of business. When you peek behind the curtain, especially at the aspects of finance, HR, marketing, fundraising/sales etc. there’s hardly a difference. If we look at it that way, nonprofits have way more in common with for-profits than initially meets the eye – and folks like Andrew and Mark can actually be considered social entrepreneurs.

The Growth of Social Entrepreneurship

Other bloggers write about social entrepreneurship much more eloquently than I will here, but the truth is that it’s a steadily growing field that offers new possibilities for all kinds of leaders to straddle the two sectors and effect social change. As I alluded to at the beginning of this post, my views on social entrepreneurship have changed a bit since I wrote this piece about why people should stop doing their own thing and start fixing what’s broken. While I still don’t agree with the automatic conclusion that you need to start your own organization, I can more clearly see the value and sustainability that a for-profit enterprise can bring to a social mission. Group-buying sites are just one example of how the business mindset can support philanthropy. Organizations like Hot Bread Kitchen and Shea Yeleen take that idea a huge step further and build entire businesses around helping specific communities of people. Overall, I think most of it is good for the marketplace and we should keep watching for lessons to apply in and across all sectors.

What are your thoughts on the group-buying/philanthropy trend? Do you think social entrepreneurship and blurring the lines between nonprofits and business is a good idea?

My Best Advice About Nonprofit Fundraising

As many of you know, most of my experience in the nonprofit sector was in fundraising. I came into the field eight years ago rocking my English major skills and using them to write grant proposals for different types of organizations. Since I quit my job as a development director last year, obviously I don’t raise money for a living anymore, but many of the groups I speak with struggle with this essential aspect of nonprofit management on a frequent basis. Given my experience, I believe fundraising will ALWAYS be one of the most important functions in any nonprofit organization (just like sales is in business). It’s also one of the “stretch assignment” areas I often suggest to new leaders coming into the field. My philosophy is that the more people you have bringing in the Benjamins for your nonprofit, the more stable your organization will be!

Since I started this blog in 2007, I’ve shared a lot of opinions, advice and resources about fundraising, from foundation research to my lessons learned from conferences and my formal training at The Fundraising School. Here I share my best fundraising advice for all the newbies and those who just want to learn more for their own professional development.

I also recommend this “short list” of fundraising and philanthropy resources if you’re just starting out. Many of these were invaluable to me when I was trying to figure out new ideas for raising funds from foundations and corporate donors.

Foundation Center

The Foundation Center has a content-rich web site with a variety of free search tools, tutorials, downloadable reports, and other information updated daily, including Philanthropy News Digest, its daily news service. Check out audio from their great events about fundraising and philanthropy and download podcast interviews with grantmakers and other experts in the field of philanthropy. Also follow them on Twitter @pndblog.

Association of Fundraising Professionals

AFP is THE premier professional association for fundraising professionals. If you can afford it, I highly recommend you beome a member. It’s a nice badge of honor (and resume builder) to be able to say you’re an AFP member, and I know from experience that many nonprofit employers count it as a plus. Not only is the networking second to none, but the conferences and trainings they offer are very good, no matter what stage of your nonprofit career you may be in. If you’re job searching, they also have a Job Center you can check for openings. Follow them on Twitter @AFPIHQ.

The Chronicle of Philanthropy

The Chronicle of Philanthropy is the newspaper of the nonprofit world. It is a trusted news source, in print and online, for charity leaders, fund raisers, grant makers, and other people involved in philanthropy. The Chronicle also maintains a great online discussion series and a column with fundraising tips called Prospecting. Be sure to follow them on Twitter @Philanthropy!

Simple Development Systems


Simple Development Systems
 is the only online coaching program created for the overwhelmed fundraiser in the one-person marketing and development shop.

Created by experienced fundraising professional Pamela Grow (listen to the interview I did with Pamela on my radio show), the program will show you step-by-step how to:

  • Grow your donor database and build an email supporter list
  • Create a monthly giving program to create sustaining monthly income – and build stronger donor loyalty
  • Target small to mid-size foundations for general operating support grants
  • and lots more!
Simple Development Systems contains eight chapters, ranging from how to effectively tell your story, to grants, to stewardship, to events, and everything in between. As part of the package, Pamela has also included a number of really useful bonuses from others in the field. Worksheets, samples and templates are included in the accompanying toolkit!

Get your copy here.

24 Hours in Jacksonville: Diversity, Philanthropy and Lots of Southern Food

Me with Karen Estrella Smith, VP of Diversity for AFP First Coast Chapter & Bruce Ganger, VP of Education

“Life is beautiful as ever when it pans out.” – Drake, “Get Over It”

I’m watching the sun set from my window seat on the plane home from Jacksonville. It feels like my heart is out there where the golden sky meets the clouds, full and bright and wide open to possibility. The only thing on my mind is how amazing life can be when you’re living on purpose.

I had the incredible opportunity to spend a day in Jacksonville thanks to a gracious invitation from Karen Estrella Smith, Vice President of Diversity for the Association of Fundraising Professionals Florida First Coast Chapter. I jumped at the invitation not just because I love AFP, but because my BFF from high school lives in Jacksonville and we hadn’t seen each other in years.

Karen set up two speaking engagements for me during my trip. The first one was with Atlantic Circle, United Way of Northeast Florida’s young professionals’ group and the second was at the AFP First Coast Chapter program meeting.

I was to stay at the Crowne Plaza downtown, but my first stop was at Publix for a few of my foodie obsessions: the best fried chicken and potato salad you could ever imagine getting at a grocery store. When I checked into the hotel, I was greeted by a beautiful view of the water from my window and a nice surprise: Karen had left me a lovely chocolate gift basket from Peterbrooke! I love my sweets, and their chocolate-covered pretzels are to die for. That evening, me and the BFF enjoyed a yummy cajun pasta dinner at Copeland’s, which I had never been to before, even though apparently it’s a chain.

Atlantic Circle & The Four Stages of Philanthropy

The United Way meeting was nearby in the Wachovia building, up on the penthouse level. From there, I got an even better view of the city – skyline, water and the sun peeking out of the morning fog. United Way hosted an awesome spread including a full plated breakfast with bacon, eggs, home fries, fresh fruit & pastries. I’m telling you those Southern nonprofit folks know how to eat! They put an immense amount of joy into my little foodie heart.

The Atlantic Circle group was made up of about 30 Gen X and Yers concerned about making Jacksonville a better place. The Atlantic Circle members give $500 to the United Way a year, which is interesting, considering generational giving trends: Gen Y gives an average of $300 a year and Gen X gives an average of $800 a year. While it was clear that the Atlantic Circle folks were committed to giving their money to a good cause, what I wanted to do in my talk was highlight a model of increased involvement – ways that they could make even more of a difference through the four stages of philanthropy listed below in order of level of commitment (more on this model in a future post, as Sharon Schneider was kind enough to ask me about it on Twitter).

  1. Donations – giving of your money or possessions to a particular organization
  2. Volunteerism - giving of your time through basic labor, skills-based volunteering or mentoring
  3. Advocacy – giving of your voice to support (or oppose) a particular policy or cause
  4. Leadership – giving of your influence to galvanize others to advance a particular cause

At the end of my talk, I asked attendees to talk about where their saw themselves in this “ladder” of philanthropic activities. Most of them felt good about their monetary donations and volunteer commitments, but acknowledged that they could do much more for Jacksonville by engaging more in advocacy and leadership as well. The lovely folks at United Way also gave me a gift basket with a LIVE UNITED t-shirt. Can’t wait to wear it!

AFP First Coast Chapter & Demystifying Diversity

The AFP program meeting was held at the San Jose Country Club, a beautiful, elegant space in an upscale part of Jacksonville. Again with the food – we had a catered lunch buffet with everything from fresh fish, baked chicken, roast beef, fresh fruit and salad, plus a huge dessert spread of pies, cakes and cookies. Yes, this is absolutely why I love the South.

My AFP talk was centered around redefining diversity and addressing some of the common challenges we face in promoting it in our organizations and in nonprofit work: the need for a common language/definition,  the false argument of diversity vs. talent and the lack of capacity for inclusion. (Much love to my brother in blogging Joe Gerstandt for continuing to inspire my thinking about diversity and how it needs to evolve from quotas to inclusion in the nonprofit world.) We also talked about the “why” of diversity, the business case, if you will. The AFP folks recognized that the biggest value of diversity in organizations is that it creates the space and opportunity for increased innovation. At the end, I asked participants to commit to becoming “ambassadors of diversity” in their community and I really hope they will do so.

Before I left, you know I had to end my trip with more food. My friend took me to get some finger-lickin’ good ribs and sweet tea at Sonny’s, then back to Publix for some of that good chocolate cake to take back home to DC with me. It was the perfect ending to my 24 hours in Jacksonville and definitely worth me almost missing my flight for.

Wanna book me to speak at your next conference, workshop, training, annual meeting, or retreat? I give unique, inspiring and effective keynotes and other presentations for nonprofits, associations, universities, foundations and socially-responsible businesses. Learn more about my speaking services, topics and fees here.

A Cultural Approach to Social Justice

Southern Partner's Fund

I’m in Atlanta once again. Although it’s fall in DC, it’s still warm here in the south with the sun beaming down on the city. It’s the perfect space for the cultural opening at the Southern Partners Fund 2010 Regional Grantee Gathering, designed to provide a safe space for the foundation’s grantees to find strength and assurance in one another as grassroots organizations committed to social change in the south. We’re at the Lodge at Simpsonwood in a big room with a piano in the corner and as usual, there is a song. The grantees are here to explore the threads that bring them together in their work, using music as one obvious commonality to kick off a weekend of listening and learning. There are all races and cultures represented here – African American, Native American, Hispanic, white – and the idea is to honor that diversity. As one grantee points out:

“Beyond the song or the dance is a story. The music might be different but the words are the same. We don’t all have to sing the same note, but there can still be harmony.”

Indeed, this gathering weekend is about harmony. It’s also about revival and renewal and being able to go back to do their work better.

Please be patient with me,
God is not through with me yet.
Please be patient with me,
God is not through with me yet.

When God gets through with me,
when God gets through with me,
I shall come forth,
I shall come forth like pure gold.

There are nonprofit leaders here from Alabama, North Carolina, South Carolina, Mississippi, Florida, and Georgia. Several are from Mexico, Peru, or Lagos originally but are in the U.S. to help their communities get more information and education about their rights. As each grantee introduced themselves, the leaders shared stories about their background, their faith, or their commitment to their community that brought them to this work. This first evening gathering was not just about introductions, however, but a first step to figuring out the common thread: social justice.

I just can’t give up now
I’ve come too far from where I started
Nobody told me the road would be easy
And I don’t believe he brought me this far to leave me

Full disclosure: Southern Partners Fund paid me to provide blogging services for this event to leverage the power of social media to share their stories with the wider philanthropic community. The views expressed here are solely my own, however, and I stand by my commitment to authentic coverage of these issues.

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